Our Guarantee

We assure you that the price you pay will be at or below any competitor. Place your order now to get your project started. Continue shopping if you like… we are confident any price comparison will prove that you get the best value from us.
Comparison Shop for 30 Days from From Date of Order Within 30 days from your order date, if you find the same product, brand, model, and quality, offered to you with equivalent service and installation, just provide a written verification order and your retailer will gladly refund you 100% of the difference.

We guarantee every window covering product you purchase will be custom fabricated to exacting specifications for your special window in your home. Construction will equal or exceed highest quality industry standards. If you find any discrepancy in fabrication, notify us within 30 days and we will promptly repair or remake the window treatment to your total satisfaction.

We promise that your recommended window fashions purchased from us will provide long-term performance in use and will withstand sun fading, atmospheric deterioration, rotting, and all forms of failure of performance in normal residential use for which this assurance is intended. If your recommended custom window product should fail to perform as intended within 10 years of the installation date, we will repair it correctly, or allow full prorated credit for unused time** toward purchase of a replacement product of your choice.

We know how valuable your time is to you and your family. That’s why we will be on time or award you a Gift Certificate Exciting Windows! Consultant We guarantee that your consultant will arrive at your home on time or within one hour of the appointment time scheduled. Installation Technician We guarantee that your installation technician will be at your home on time or within two hours, and that you will be notified in the event of any delay. Now for the REALLY amazing part: if for any reason your consultant or installation technician does not arrive on time as scheduled, you will receive a $25 Gift Certificate and our sincere apology.

We guarantee that your installation technician will be at your home on time or within two hours, and that you will be notified in the event of any delay. Now for the REALLY amazing part: if for any reason your consultant or installation technician does not arrive on time as scheduled, you will receive a $25 Gift Certificate and our sincere apology.

* Limited warranties are provided by independent retailers offering Exciting Windows! brand shop-at-home service.

** Example: if your window coverings product should fail in four years we will repair it or issue credit for the unfulfilled time on your warranty. For example, in six years you would receive a credit of six-tenths of your purchase price on the failed product (but not on other products that have not failed, if any). While we do not provide cash refunds, you may use your credit toward any replacement product of your choice. A reinstallation or service call fee may apply.