Ed & Mary Ellen,
We just rounded our first year at the new house. The past year was fairly busy with getting everything in order and some final details to complete the house. With the house now decorated for the Christmas season and the opportunity to appreciate what was accomplished, I want to take a moment to tell you that you did a terrific job on all of the window and door treatments. The selections made coupled with excellence in the installation are just perfect for the look we wanted to achieve. Although we had a few minor issues at the manufacturer level, you addressed those issues without hesitation and made them right which speaks volumes of the professionalism you exhibited.
So a warm thanks to you and your staff for a great job! It was a pleasure to again have the opportunity to do business together.
Mike & Joanne C., Rye Beach, NH
Ordered and installed shades in 2 bathrooms and my linnen room. This is my 3rd time using Exciting Windows. They easy to work with.Member Comments: It always goes well when I use Exciting Windows. They come and measure. I order the shades and they take down the old ones, put in the new ones and take away the old ones if we ask.
Allison B., Greenland, NH
Mary Ellen works very hard in trying to get the right riser/fit. Made a couple of visits to accomplish this. Guy, the installer was precise. Professional neat & clean with the job.
Dorothy F., West Newbury, MA
Mary Ellen gave wonderful guidance and helped us with choices of drape material, hardware and sheers. Lots of suggestions and input. Derek the installer was very professional and did a great job. Cleared up any debris. Very trustworthy.
Judith B., Newton, NH
We had window treatment and rod installed on our slider in the master bedroom. The installer arrived and meticulously removed treatment from wrappings. Removed wrappings to truck and installed treatment in a very professional and timely manner.
Phyllis H., North Hampton, NH
My shades are up and I am LOVING them!!I am a pro with the remote and the room has such a nice soft glow at night with them closed.It is fabulous NOT kneeling over the couch to close blinds!!
I do not remember (I know I am bad!!) the gentleman's name that came to install for me (retired fireman) but he was incredibly kind, professional, fast, clean, really great about teaching me the remote and giving me ideas, and making sure the curtain didn't get hung up on the curtain I have hanging here.
I am recommending you to everyone that asks!!We will have to set up an appointment for my dad's house in Andover too!
Thanks a bunch,
Laurie B., Hampton Beach, NH
"Ed and his team at Exciting Windows in North Hampton were very attentive to my needs - both style and budget. I ultimately had them install fabric shades, honeycomb shades and wood plantation shutters in my home. Ed visited my home several times to help me decide what was right for me. He provided me with samples and sufficient information to make good decisions. What I very much appreciated was that he did not try to oversell me.
The products came in on or before the estimated time and were installed by two excellent installers (Ed also stopped by during the installation). I have since received regular compliments on the shades and shutters.
I didn't do much comparative shopping so I can't comment on relative pricing but would recommend anyone looking for window coverings visit or call the store."
"Mary Ellen thank you so much for the perfect job you did for us with our shades in the kitchen and the wonderful vertical shade in the living room. You did a wonderful job measuring and the installation was perfect. We found you folks in the telephone book and what a great find. Thank you again"
Shirley & Phil S. Durham
"We ordered our plantation shutters from Exciting Windows and had an excellent experience working with them. While we live in Boston and Exciting Windows is based in NH, Ed Hopkins arranged to come down to Boston with samples several times while we were trying to decide on styles. He was very professional and knowledgeable. He was also very careful in taking measurements and reviewed the order with us in detail to make sure all of our options were accurately reflected before it was transmitted to the manufacturer.
Exciting Windows also had some attractive deferred financing offers, which we were able to take advantage of.
The shutters are custom made so it takes several weeks for them to arrive, but Ed kept us apprised of the estimated arrival date. He worked with our schedule to set up an install date and the installation went very smoothly. Unfortunately some of the shutters were damaged in-transit from the manufacturer, but Ed had called us in advance as soon as he realized this and given us the option of having the handful of damaged shutters installed and then replacing them when the new ones arrived. This worked out great because we really wanted the privacy provided by the shutters in the meantime. The damaged shutters were replaced at not cost as quickly as they could be reproduced.
A few months later, I discovered that one shutter had some damage to it that we hadn't noticed earlier. Ed came down to Boston to see how best to handle it and determined that it was best to replace it at no charge.
The customer service has been exceptional and he really stands by his work. I highly recommend Exciting Windows as we were very pleased with the customer service, the competitive pricing, and the quality of the product. The shutters look fantastic and we get compliments on them regularly!"
Andrea K, Boston, MA
"Exciting Windows not only met our expectations but went above & beyond! To say that Ed's team is professional is an understatement. They delivered 100% from our planning stage through our installation. Thanks Ed"
R&C Ward, N.Hampton
"We received the best customer service and design advice from Mary Ellen. She is so knowledgeable and extremely helpful. She has made our house look beautiful. We can't wait to complete our other rooms with her!"
Erin & Brian, Hampton, NH
"I wanted to say thank you for your first class service to get the project completed. Ellen and I have been most impressed with all of our interactions with you and your team. You delivered what you said you would within the promised schedule. And for the few times when things didn’t go exactly as planned your commitment to making things right was exceptional. We are happy to tell our friends and visitors about Exciting Widows."
Ellen & Mark, Portsmouth, NH
"Ed Hopkins of Exciting Windows is first rate. For the past few years Ed has done a wonderful job providing blinds and shades for both my commercial and residential projects. My clients couldn't be happier. His follow-thru and attention to detail is fantastic!"
Jenn Sanborn, Sacris Designs
"If you need window treatments Exciting Windows! is definitely the place to go! Mary Ellen was a true pleasure to work with. She knows her products well and her experience was evident as she thought of every little detail. Ed and the fellows who did our installation were pleasant, neat and very professional. Our complete satisfaction was always their goal. (And the price was right, too).
Pat and Tony, Rye, NH
“Verticals Etc had the best price and product. Ed was very friendly, informative and professional.”
Joe & Lynn Leddy
“Ed came fully equipped with samples right to my doorstep. He assured me that the product would be delivered and installed in a timely manner...and it was! I got prices from many larger chain stores, but none could compare to Ed's prices. When you factor in installation and service, you definitely can't beat Verticals Etc.”
Mrs. M.S. Kensington, NH
“...a pleasure! You were extremely helpful and made the entire process a simple and enjoyable one.”
Mrs. M.P. Hampton Falls, NH
“This was one of the best pieces of service I have seen in a long time. It was a superior experience all around. I was surprised at how rapidly the whole process went from the first call to full installation. I would certainly recommend Verticals Etc to anyone in search of window treatments.”
Ms. P.D. Exeter, NH
“Ed Hopkins was professional and did a beautiful job. Ed did my entire home from blinds to draperies. Working with Ed was a delight, he was professional - yet fun to work with. I was very pleased with every aspect of my experience with Verticals Etc, I would recommend his services highly.”
Mrs. D. Rainey
"It is very hard to find someone who cares about what they do these days. Ed is a rare exception. He came as promised and finished promptly, considering every request we could possibly make. How refreshing! It was a great experience."
Mr. & Mrs. P.H. Hampton, NH
“Mr. Hopkins was very professional and did a great job.”
Mrs. R.M. Pelham, NH
"Ed worked over and above to fix a shade already installed by another company, and he FIXED IT! We were very happy with his work."
Mr. & Mrs. TS Valpey Dover, NH